FAQ:

Frequently Asked Questions

1. What is Gluck Shop's return policy?

We accept returns within 30 days of delivery. Please see our return policy for details on how to initiate a return.

2. How long does shipping take?

Our standard shipping typically takes 3-7 business days, while expedited shipping takes 1-3 business days. Please note that shipping times may vary depending on your location.

3. Can I track my order?

Yes, you can track your order by logging into your account and clicking on the "Order History" tab. You will also receive email updates with tracking information once your order has shipped.

4. What forms of payment do you accept?

We accept all major credit cards, including Visa, Mastercard, Amex, and Discover, as well as PayPal.

5. How do I use a promo code?

To use a promo code, simply enter the code at checkout and click "Apply." The discount will be applied to your order total.

6. Do you offer international shipping?

Yes, we ship to most countries worldwide. Please note that international shipping rates and delivery times may vary.

7. Can I cancel or change my order?

Please contact us as soon as possible if you need to cancel or make changes to your order. We will do our best to accommodate your request, but please note that we may not be able to make changes once an order has shipped.

8. How do I know what size to order?

Please refer to our size chart to ensure the best fit. If you're still unsure, feel free to contact our customer service team for assistance.

9. Is my personal and payment information secure?

Yes, our website uses SSL encryption to ensure that your personal and payment information is secure. We also comply with all relevant data protection regulations.

10. How do I contact customer service?

You can contact our customer service team via email at {info@gluckshop.com}, and {m.hasaan.0098@gmail.com}, by phone GLUCK SHOP This is American Phone Number (+19296527691) and This is Pakistani Phone Number (+923166448285) or through our website's contact form. We're here to help with any questions or concerns you may have.